Privacy Policy

Last Updated: 10 August 2026

At Hamara Udyog (“we,” “our,” “us”), we respect your privacy and are committed to protecting the personal information you provide when you visit or use our website https://hamaraudyog.com/, place an order, request a quotation, contact us, or use any of our services.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information.

1. Information We Collect

We may collect the following information when you use our website or services.

Personal Information

Depending on how you interact with us, we may collect:

• Full name
• Billing and shipping address
• Email address
• Mobile/telephone number
• Company or organization name
• GSTIN or other business information, where applicable
• Login/account information
• Order and purchase details
• Payment and transaction-related information
• Information provided when requesting a bulk quotation
• Information submitted through contact or enquiry forms

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Website pages visited
• Date and time of visits
• Referring website
• Cookies and similar technologies

2. How We Use Your Information

We may use the information collected to:

• Process and deliver your orders
• Manage your customer account
• Process payments and transactions
• Provide order confirmations and updates
• Respond to enquiries and customer support requests
• Provide quotations for corporate and school uniform orders
• Communicate regarding bulk and B2B orders
• Arrange shipping and delivery
• Improve our products, services, website, and customer experience
• Send important service-related communications
• Send promotional or marketing communications where permitted and where you have provided appropriate consent
• Detect and prevent fraudulent, unauthorized, or illegal activities
• Comply with applicable laws, regulations, tax requirements, and legal obligations

3. Orders and Payments

When you place an order through our website, we collect information necessary to process and fulfill that order.

Payment transactions may be processed through third-party payment gateway providers. We generally do not store complete debit card, credit card, UPI, banking, or other sensitive payment credentials on our website.

Payment information may be processed directly by the relevant payment service provider according to its own privacy policy and security practices.

4. Shipping and Delivery

To deliver your order, we may share necessary information such as your name, phone number, shipping address, order details, and other required information with our shipping, logistics, courier, or delivery partners.

Only information reasonably required to fulfill and deliver your order will be shared for this purpose.

5. Cookies

Our website may use cookies and similar technologies to provide a better browsing experience.

Cookies may be used to:

• Keep you logged into your account
• Remember shopping cart information
• Maintain website functionality
• Understand website usage
• Improve website performance
• Analyze visitor behavior
• Provide relevant marketing or advertising, where applicable

You may configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.

6. Third-Party Services

We may use trusted third-party service providers to operate and improve our website and business, including providers for:

• Payment processing
• Shipping and logistics
• Website hosting
• Website analytics
• Email communication
• Customer support
• Marketing and advertising
• Security and fraud prevention

These third parties may process information only to the extent necessary to provide their respective services, subject to their applicable terms and privacy policies.

7. Information Sharing

We do not sell or rent your personal information to third parties.

We may share your information when reasonably necessary with:

• Payment processors
• Courier and logistics partners
• Website and hosting providers
• Technology and service providers
• Professional advisors
• Government authorities or law-enforcement agencies where required by law
• Other parties where disclosure is necessary to protect our legal rights, customers, website, or business

8. Account Information

If you create an account on our website, you are responsible for keeping your login credentials confidential.

You should notify us immediately if you believe your account has been accessed without authorization.

You may contact us to request correction or updating of inaccurate account information.

9. Marketing Communications

Where permitted by applicable law, we may use your contact information to send information about:

• New products
• Offers and promotions
• Corporate and school uniform collections
• Bulk-order opportunities
• Special discounts
• Company updates

You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Please note that you may continue to receive essential transactional or service-related communications, such as order confirmations, payment updates, shipping notifications, and account-related messages.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Processing and fulfilling orders
• Maintaining business and transaction records
• Providing customer support
• Resolving disputes
• Preventing fraud
• Meeting tax, accounting, legal, and regulatory obligations

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws.

12. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally permissible
• Withdraw consent where processing is based on consent
• Opt out of promotional communications
• Raise a privacy-related complaint or concern

To exercise any applicable rights, please contact us using the details provided below.

13. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.

14. Links to Other Websites

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

15. Business and Bulk Orders

For corporate, institutional, school, or bulk orders, we may collect additional business-related information such as:

• Organization name
• Authorized contact person’s name
• Business email
• Phone number
• GST information
• Billing details
• Delivery locations
• Uniform requirements
• Logo or branding requirements
• Purchase/order information

Such information will be used for quotation, customization, order processing, communication, billing, and fulfillment purposes.

16. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable laws.

Any updated Privacy Policy will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.

17. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Hamara Udyog

Physical Address:
Pradhan Udyog
At-Fakirpur, Panda Sahi
PO-Jagatpur
Dist-Cuttack, Odisha
PIN – 754021
India

Email:
info@hamaraudyog.com

Phone:
+91 9777938677

For privacy-related enquiries, please mention “Privacy Policy Request” in the subject line of your email.

18. Grievance Contact

If you have a concern regarding the processing or handling of your personal information, you may contact us using the following details:

Name: Hamara Udyog
Address: Pradhan Udyog, At-Fakirpur, Panda Sahi, PO-Jagatpur, Dist-Cuttack, Odisha, PIN – 754021, India
Email: info@hamaraudyog.com
Phone: +91 9777938677

We will make reasonable efforts to review and address privacy-related concerns in accordance with applicable law.

---

By using the Hamara Udyog website, you acknowledge that you have read and understood this Privacy Policy and the practices described herein.